Wednesday, May 14, 2008
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How To Tools

HOW TO
INTERVIEW, QUESTION AND SCREEN EXECUTIVE
CANDIDATES FOR BUSINESS CULTURE FIT

Don Andersson

The success of your organization ultimately depends upon the people it hires. Every vacancy provides an opportunity to realign your efforts for greater success. Too often a limited focus causes this opportunity to be overlooked. You now have an opportunity to make an investment in your organization's success and your professional development at the nominal cost of $15.00 and learn how to:
  • clarify and define your business culture,
  • ask interview questions that give you the information you need,
  • interview and screen candidates for business culture fit,
  • objectively select the best executive for your organization,
  • assess the effectiveness of your current interviewing and selection process,
  • recognize five common assumptions guaranteed to undercut your interviewing and selection process,
  • determine when a position should be filled, and when it should not,
  • define three different sets of skills you must possess for any position,
  • design an objective interviewing, screening and selection process,
  • objectively distinguish between the candidates you are considering.
INTERVIEW, QUESTION AND SCREEN FOR BUSINESS
CULTURE FIT

"I've personally interviewed several candidates to be my Chief Operating Officer," said CEO Tom O'Malley. "I'm down to a final list of three. Earlier cuts were relatively easy. Now I'm trying to make a final decision and it's much more difficult.

"Each has something that commends them but I'm having a tough time figuring out who would be the best. It's now down to a gut feel kind of decision and I'm queasy.

"Filling the position is too critical to blow. What questions will help me objectively choose the best?"

Tom's question is one each of us responsible for interviewing, questioning and filling vacancies should be asking on a regular basis. It's one to which the interviewing selection process in most organizations gives surface salute but may not take to the necessary depth of consideration. Even with the board of directors searching for a new CEO that can be true.

"I know we've had someone talk to many key people," commented Bill Straus, board member and largest financial contributor to the association.

He then proceeded to subtly challenge other members of the search committee. "Members of the board and administration were interviewed. Key issues were described. Most pertained to leadership style.

"To me the report that followed is a lot of nonsense. The CEO got the job done. He did what we wanted him to do. Who really cares about the way he worked with others. So what if he managed by fiat and refused to listen to anyone. As far as I'm concerned we should never have forced him to resign. I suspect we'll face a healthy law suit. I'm certain he's not going away quietly."

Those words by the association's largest donor diverted what could have been a highly productive discussion of needed capabilities. They also limited any further conversation to a same old, same old approach.

"Getting the job done" is important but much more is needed. If one does not possess the interpersonal and team skills to work effectively within an organization's culture, the ripple effect created by their contradiction of established norms, however inadvertent, will erode your-and your new hire's - success potential.

What's the benefit of inflicting an organization with the shattering impact of a forced fit? What are the hidden, as well as the obvious, costs of lowered morale, energy squandered on defensive behavior, missed opportunities and unnecessary stress? How important is it to defend a miss-hire who is consistently creating an adverse effect on productivity? How great an investment in attorney's fees could have been avoided if only a more careful selection had been made? What can be done - before the hire - to minimize the possibility of a repeat performance? What alteration of your screening process is needed to increase selection effectiveness?

If you are ready to make a limited investment in your organizational and personal effectiveness, take a few minutes to assess your hiring success.

Statement Yes No
We are well prepared to interview and screen potential hires.
Each time we have a vacancy we intentionally make a decision to fill or not fill.
Each time we have a vacancy, we review the appropriateness of our position description.
Each time we have a vacancy, we take the time to describe our áurrent business culture
Each time we have a vacancy, we describe what skills our new hire needs to fit our business culture.
Each of our position descriptions describes how the professional filling it is expected to contribute to organizational success.
Each of our position descriptions identifies specific activities in which an individual is to be involved.
Each of our position descriptions identify specific results for which an individual will be held accountable.
Awareness of and the ability to navigate our corporate culture is very important.
We have carefully analyzed what specific skills it takes to be successful in our organizational culture.
The expectations we have of a new hire are clearly described and articulated.
We always identify the specific technical skills our new employee must have to be successful in our organization.
We always identify the specific interpersonal skills our new employee must have to be successful in our organization.
We always identify the specific team skills our new employee must have to be successful in our organization.
Our position descriptions have been designed to be customer-responsive.
We have prioritized the expectations we have of each of our employees.
Each member of our search committee is in agreement with those priorities.
Each member of our interviewing committee uses the identical questions and criteria when they are interviewing the same candidate.
We take a collaborative approach to describe the position for which we are hiring.
My position description is a very accurate reflection of what I actually do.
Each person involved in interviewing and screening potential candidates is an outstanding interviewer.
We have a highly effective process for interviewing and selecting new employees.
We could use some help designing our interviewing questions.
We really should improve our screening and selection process.



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"Help isn't help until it's perceived as help!"
Don Andersson

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